Tips to Resolve the Sage 50 Invoice Mismatched Record Issue

• To access the invoice referenced in the error you have to select Invoice and Credits.

Look for any blank lines in the list to see whether the invoice or credit number is present.

• Click Yes after selecting Delete.
• After selecting File, Maintenance, and Check Data, click File again.

You must restore an error free backup and re-process in case the error is still present.

Tips to Resolve the Sage 50 Invoice Has No Items Issue

• You have to click Invoice and Credits and then you have to click the invoice mentioned in the error.

You have to look for any blank lines in the list if the invoice or credit number is not listed.

• Then you have to click Delete and then you have to click Yes.
• After that, you have to click File, then you have to click Maintenance and then you have to click Compress Data.
• You have to clear the Compress All Data Files check box and then you have to select Invoices
• Now click Compress and then you have to click OK, and then you have to click Close.
• At last, you have to click Check Data.

You should restore an error free backup and re-process, in case the error is still there.

Sage 50 Can’t Find Invoices

In this section, we will deliver into a common issue faced by many Sage 50 users is “can not find Invoices”. Know explore the possible reasons behind this problem and discover effective solutions to help to fix the Sage 50 can’t find invoices.

Method I: Turn off and on (or on and off) the transaction manager

• Open the Start menu on the computer containing the company’s data, then choose Settings, followed by Control Panel.
• Then you have to choose Services after choosing Administrative Tools
• In the list, look for Sage 50 Accounting Transaction Manager.
• Start (or Stop) can be chosen by right-clicking the item.
• Once more you have to right-click the item and choose Stop (or Start).

Method II: Turn on Transaction Confirmation

• Select User Preferences from the Setup menu in the Home window.
• Then you have to select Transaction Confirmation
• In the section for the confirmation message, check or uncheck the box and then you have to click OK.

Method III: Turn off Fast posting

• Go to Setup, Settings, Company, Systems in Sage 50 and uncheck the box that is next to Fast Posting.
  • Note: You will need to attempt doing these operations on the server computer where the database is stored if you are unable to access Setup, and Settings because a message stating that there are unposted transactions appears.
  • You can move the files locally to a workstation to perform these tasks if you won’t be able to do so on the server computer.
  • Once these settings are applied you have to make sure to move the files back.
  • Also keep in mind that if the file is moved locally while there are unposted transactions, such transactions may be forced to be removed from the system and will need to be re-entered.

How to Fix the Viewing and Paying Sage Invoice

You must first create one if you haven’t already got a My Sage login to view your invoices.

Open the My Sage invoices webpage

• You have to go to my.sage.co.uk/invoices
• Then you have to click sign in and enter your Email and then you have to click Continue if asked.
• Now you have to enter your password and then you have to click Login

Also, you can visit my.sage.co.uk then you have to click My Account and then you have to click Invoices.

Fix Invoices are Missing Sage 50

The default setting for the date range on the Sales Invoice and Purchases Invoice lists is the previous 30 days. If the invoice you created falls outside of this range, it is not included in the list. You must adjust the dates to make this right.

• Click Purchase Invoices or Sales Invoices in the appropriate menu.
• Change the date columns in the From and To sections to reflect the invoice’s date.
• After selecting More, make sure the Status drop-down box is set to All.
• At last, click Search.

Can’t Find my Invoices for Sage 50

If you are not able to find my invoices for Sage 50 then below are some of the steps mentioned.

Method 1: Turn off and on the translation manager

• Open the Start menu on the computer holding the company’s data, then choose Settings, followed by Control Panel.
• Then choose Services after choosing Administrative Tools
• In the list, look for Sage 50 Accounting Transaction Manager.
• Start (or Stop) can be chosen by right-clicking the item.
• Once more, right-click the object and choose Stop (or Start).

Method II: Turn on Transaction Confirmation

• Select User Preferences from the Setup menu in the Home window.
• You have to select Transaction Confirmation.
• In the section for the confirmation message, check or uncheck the box and click OK

Method III: Turn off Fast posting

• Go to Setup, Settings, Company, and Systems in Sage 50 and uncheck the box next to Fast Posting.
  • Note: You will need to attempt doing these operations on the server computer where the database is stored if you are unable to access Setup, and Settings because a message stating that there are unposted transactions appears.
  • You can move the files locally to a workstation to do these tasks if you won’t be able to do so on the server computer.
  • Once these settings are applied, make sure to move the files back.
  • Also keep in mind that if the file is moved locally while there are unposted transactions, such transactions may be forced to be removed from the system and will need to be reentered.

Unable to View Invoice PDF in Sage 50

By doing the following steps you can edit your Shared Links settings.

• First, you have to go to your Company Settings on the AutoEntry site.
• Then you will find the Shared Links settings that is under Preferences.
• Now you have to select Public, and then remember to click the green Save Changes button after that.

Sage 50 Invoice Attachment Not Viewing

The invoices are automatically linked to Sage via PaperLess, as we had the opportunity to mention. As a result, using the relevant Sage transaction, you may use a live lookup to retrieve all of your invoices.

With PaperLess, retrieving invoices is quick, giving you and your staff more time to concentrate on other important tasks.

For users without access to Sage, PaperLess Accounting Archive can be used to directly retrieve invoices. Non-Sage users will be able to easily access all invoices in this way.

May be useful- Import Invoices into Sage 50

How to Change Invoice Numbers in Sage 50

• Select Document Preferences from the Business Settings menu in Settings.
• Enter the number you want your papers to start at in the relevant boxes to modify the following document number.
• Enter the text you want to go to before the number on your documents to change the prefix.

How to Reset or Change the Numbering for Invoices into Sage 50?

Location I: For most forms

• Begin by choosing Setup, Settings, Company, and Forms from the Home window.
• In the appropriate box you have to enter the updated Next Form Number for the requested form.
• To insert numbers in order, choose Verify Number Sequence.
• Use Next Available Number should be chosen.
• To finish and save, click OK.

Location II: Cheque forms

• You have to go to Setup, Reports, and Forms.
• Then you have to click Cheques on the left side.
• Under the check settings, on the right-hand side, at the bottom, select Bank Account.
• Fill out the field with the next check number. Use Check Number:
• Make sure the numbers on your checks are correct.

FAQ’s

Usually, the screen displays…

Failed to Connect to Excel

With the help of the Integration feature, Sage is quite easily compatible with Microsoft Excel further importing entire data from Sage to Excel Spreadsheet. In certain situations, and specific cases, the connection is halted or there occurs an unexpected error.

Why does Excel Won’t Connect with Sage 50?

Sometimes, when you are trying to export data from Sage 50 to excel, you might encounter the error message Sage 50 error failed to connect to excel. There are several reasons why this error can occur.

• Not using Sage 50 updated/latest version.
• Not running Sage 50 with an Admin rights.
• Microsoft Excel isn’t compatible with your computer.
• Microsoft Office not installed properly.

It usually takes place while the data is transferred to excel from Sage 50. While this is quite a common error, the resolution is also quite smooth.

May be useful- Sage 50 Canada Export Report in Excel Error

How to Resolve Sage 50 Error Failed to Connect to Excel

To fix the emerging error Sage 50 error failed to connect to excel, follow accurately the troubleshooting steps to get rid of the error.

Step 1: Ensure that there is a Running Data recovery.

• For the foremost step, proceed to browse and select the Help option from the appeared window on the screen. 
• For the next step, after selecting Help, then further to continue hit on About.
• After the subsequent step, locate the option Program Details. 
• From the above-stated step, ensure to correctly note the Data Directory.

Step 2: To link Microsoft Excel with Sage Software

• For the first and foremost step, now in two different windows simultaneously open Microsoft Excel Worksheet.
• Now, Proceed to select the Get External Data Section from the Data option.
• Next, you will witness a From other sources button, first click on it, and then continue hit on Form (Microsoft) MS Query.
• After the subsequent step, select OK after clicking on the New Data Source option.
• Now you can proceed to enter the new data source.
• Hit on Connect, once you have selected the option Required Driver as per version.
• Ensure to enter your valid credentials here: User Name, Password, User ID, and Sage Password.
• Proceed to select Data Path and then continue hitting on the Data Directory.
• Finally, choose the option OK.

Step 3: To Register Microsoft Excel with Sage

• First, force stops Sage Account after pressing the Windows+ R key together.
• Next, proceed to enter “C:\Program Files\Mircosoft Office\Office\excel.exe” /regserver then click on OK.

May be useful- Import Invoices into Sage 50 form of Excel

The above-presented information has effectively guided you through the entire concept of Sage 50 failed to connect to excel. The reason why this error takes place as well as the causes are all listed in the above article in a detailed deeply involved information outlook. All required actions are supplied, as well as the whole step-by-step approach guide. Follow this article to avoid any unnecessary errors.

If you are still facing any issues or have any doubts concerning the above-listed information you can connect with the Sage 50 customer helpdesk.

What’s Do My Microsoft Excel Button is Inactive into Sage 50

Always back up your data before moving on to more advanced solutions.

Cause for this MS Excel Button is Inactive

• The computer that Sage 50—U.S. Edition is installed on has no supported version of Microsoft Office (Excel).
• Excel cannot be correctly recognized by Sage 50.
• Excel is downloaded via the Windows Store.

Resolution for this Issue Microsoft Excel Button is Inactive into Sage 50

Solution 1: Install Microsoft Excel

• Install a working version of Excel from Microsoft Office.
• Microsoft Office versions compatible with the software.
• Verify that Microsoft Office Suite is installed by going to Control Panel > Uninstall Programs or Programs and Features.
• Microsoft 365 is frequently installed through the Windows App Store and is not displayed in Control Panel.
• Open Word, Excel, etc., and select File > Account > Manage Account from the context menu.
• This will take you to Office.com, where you can log in with the credentials displayed above the Manage Account button. Installation must be done locally.
• By entering the program’s name in the start menu and selecting uninstall, you can remove the Office that was downloaded from the Windows App Store.

Solution 2: Modify Reports

• Begin by choosing Report & Forms.
• Choose the report category you want (Jobs, Accounts Receivable, Accounts Payable, etc.).
• To view a report, right-click it and then you have to select Excel.
• Choose the preferred filters in the Modify Report.
• Make sure the window labeled Copy Report to Excel appears.

Solution 3: Excel is grayed out while loading the report

• When the report has finished loading, click somewhere on it to make it active, then check to see if Excel is no longer grayed out.

Solution 4: Customized report

• Try to recreate the issue with a regular report; if the problem disappears there, the customized report can be broken or still loading.

So, in today’s blog, we are going to guide you through the process of Install Sage 50 on MAC (Apple MAC) and iPad. Mac, on the other hand, is a quick system driven by technology. Mac has high standards so that any software can easily run on the system.

However, Mac isn’t compatible with the Sage 50 program. But the software can run with system stability, using a couple of ways. The main thing to utilize the software is to install windows on the Mac operating system.

Sage 50 is a wonderful program. Since its foundation, it has been Consulting the middle and small industries. The program includes several characteristics, both in productivity and scalability, for the whole firm to expand.

How to Download Sage 50 on MAC- Sage for MAC

If you’re looking to download or install Sage 50 on Mac devices? Installing Sage 50 for Mac, MacBook, Mac M1, Apple M2, ARM, Apple M1, Apple M1, Parallels is straightforward, and it’ll give you access to all of the features that the software offers.

Boot Camp

Users can download windows on their operating system via a partition on their hard disc with the help of the boot camp application. This allows you to use Sage 50 for Mac.

VMware

Mac users can also set up windows and other operating systems in conjunction with Mac OS via VMware fusion. The program permits the system to simultaneously use other operating systems without restarting the system. You may then run Sage 50 on Mac OS and Windows in only one frame together.

Parallels

The desktop Parallels runs every operating system separately. The software can be downloaded and Windows 10 may be downloaded effortlessly. Mac is installing and running the app as a separate desktop.

Installing Sage 50 on Operating System for MAC OS X

If you are looking for install Sage 50 on Mac device, there are a few things that you will need.

• From Tigerware download SageMath.
• Open the Downloads folder of your dock Sage installation file.
• Sage will appear in the window. To start your Applications folder, use Shift + Command + A.
• Into your program folder, copy the Sage application.
• The installation is complete once copied.

How to Install/Run Sage on an Apple Mac on Windows 10

Sage accounting software mainly uses Windows as a compatible operating system. Sage is the only accounting software that can run on any operating system with an internet browser.

The Sage 50 Accounts, Sage 50 Payroll, and Sage Instant Accounts, among others, are only compatible with Windows. However, you can install Windows on a Mac, Mac books, Mac Book Pros, Mac Book Airs, and iMacs all run on the same Mac OS X operating system.

How to Install Windows 10 on Mac Devices

Using Boot Camp, you can install Windows on a Mac. Sage will also fully support any of their software already running in a Boot Camp environment. You have to use Boot Camp Assistant to install Windows, which is included with your Mac.

• Check your Secure Boot setting

You have to check your Secure Boot setting. The default Secure Boot setting is Full Security. In case you have changed it to No Security then you can change it back to Full Security before installing Windows. Any Secure Boot setting can be used after Windows has been installed without affecting your ability to start Windows.

• Use Boot Camp Assistant to create a Windows partition

Open the Utilities folder in your Applications folder and select Boot Camp Assistant. You have to follow the instructions displayed on the screen.

• If a USB disk is required, connect your USB flash drive to your Mac. It will be used by Boot Camp Assistant to make a bootable USB disk for Windows installation.
• Keep in mind the minimum storage space requirements from the previous step when Boot Camp Assistant prompts you to set the size of the Windows partition. Because you cannot later adjust the size of the barrier, choose a size that suits your demands.

• Format the Windows (BOOTCAMP) partition

Your Mac restarts to the Windows installation after Boot Camp Assistant is finished. Select the BOOTCAMP partition and click Format if the installer prompts you to choose a location to install Windows. Most of the time, the installation automatically chooses and formats the BOOTCAMP partition.

• Install Windows

During installation, unplug any external devices that aren’t required. Then, click Next, and follow the on-screen directions to start the Windows installation.

• Use the Boot Camp installer in Windows

Your Mac starts up in Windows when the Windows installation is finished, displaying a “Welcome to the Boot Camp installer” window. To install Boot Camp and Windows support software (drivers), adhere to the on-screen instructions. When finished, you will be prompted to restart.

• Open the Boot Camp installer manually and use it to finish installing Boot Camp if the Boot Camp installer never launches.
• During installation, if an external display is plugged into a Thunderbolt 3 port on your Mac, the screen will remain blank (black, grey, or blue) for up to two minutes.

Operating System is Compatible with Sage Software

All Apple Macs include the Mac OS X operating system, including the iMac, Mac Pro, Mac Book Air, and Mac Book Pro. The majority of Sage software must be installed on a Windows operating system, but if you install Boot camp on your Mac, you may still be able to use it.

Sage 50 Mac Features and Advantages

Sage 50 on MAC has a lot of features and advantages that make it perfect for businesses and home users.

• In addition to Sage 50, any payroll, CRM, or any other preferred software can be offered.
• You may add several locations, outsource and access your book from anywhere and anytime to the software.
• With calendar reminders, without sending them here and there, you may easily create a backup.
• Just click on the dashboard to get all the important reports.
• Track profits, and purchase orders, and store data online using cloud hosting.

The Mac operating system is not available for the Sage 50 software. However, the accounting tool can connect with the dominant operating system in specific ways. Both technologies are excellent accounting companions and extras for business.

If you can’t find a solution to jointly use both platforms, you may contact our Sage well-versed staff of specialists whenever you have a problem. To get connected and learn more, you may contact our Sage 50 Consultant trained professionals for help.

FAQ’_s

What is Sage 50 Email Mapi Error

Sage Email MAPI Error: An error occurs when users attempt to send invoices via their emails from time to time. However, there are different conditions in which users come to an Error with Sage Email MAPI: An error occurred when the message was sent through these errors. When the user experiences a MAPI error, it is recommended that the infected or corrupted document and file be repaired correctly.

Sage 50 email MAPI error when try to send an invoice by email- return code 26.

Reasons for Sage 50 Email MAPI Error

The Sage Email MAPI Error that occurred while sending the message via email can be caused by several factors. Here are a few examples:

• Your Microsoft Outlook could have been damaged.
• You may have installed multiple versions of Outlook.
• In your Printer Properties, advanced printing features are not enabled.
• You have installed Microsoft Outlook 64-bit.
• You have left Microsoft Outlook Open.

• Email Writer has been damaged.
• There are pending Microsoft Windows Updates.
• If Outlook was set to “Run as an Administrator” and Sage 50 was set to “User,” there was a conflict.

It could be caused by having multiple versions of Microsoft Outlook installed on your computer. There are several ways to correct this error. This error is classified as printing and reporting/print to file/email.

How to Fix Sage 50 Email MAPI Error – An error occurred in sending the message

There are a few simple methods that could resolve the Default Email error in an instant and Sage email setup. Please follow them carefully to apply all the settings correctly.

Step 1: MS Outlook 64-bit

• Your Sage 50 is not compatible with MS Outlook 64-bit.
• Uninstall MS Outlook 64-bit.
• Download MS Outlook 32-bit.
• Install MS Outlook 32-bit.
• Try to send a default mail to check that the problem has been resolved.
• If you could not resolve this issue by this method, go to the second method.

Step 2: Running Sage 50 with Administrator Rights

• Exit Sage 50 and all the other programs.
• Restart your computer and then log in with Administrator Rights.
• Go to the Sage 50 icon on the desktop and right-click it.
• Select Run as an Administrator.

Step 3: Checking Microsoft Outlook for any Error

• Go to your MS Outlook and select From the drop-down, select Outlook Diagnostic.
• Launch Outlook Diagnostic and run it.
• It will find and resolve any errors on MS Outlook.
• Try to send a default mail to check that the problem has been resolved.
• If you could not resolve this unable to an email from Sage 50 issue by this method, go to the second method.

Step 4: Installing Microsoft Windows Update

• Go to the Windows Control panel.
• Check for any pending Windows Updates.
• If you find any pending Windows Updates, grant them access to the update.
• Wait until Windows Updates are installed.
• Try to send a default mail to check that the problem has been resolved.
• If you could not resolve this issue by this method, go to the second method.

Step 5: When your printer is not updated.

• Go to your default Printer’s Settings and click on the help page.
• From there, select Run Diagnosis.
• You will see any pending settings that are not updated.
• Update the entire settings one by one.
• Try to send a default e-mail to check if the error was resolved.

Sage Error 2 MAPI_E_FAILURE

Sage error 2 MAPI_E_FAILURE is encountered when there is a problem with the MAPI (Messaging Application Programming Interface) settings in Sage accounting software. This MAPI error usually occurs when trying to send emails through Sage with the use of Microsoft Outlook.

Troubleshooting Steps to Resolve the Sage Error 2 MAPI_E_FAILURE issue

Method 1: Running Sage 50 as administrator

• Open the default email software if it is closed.
• Close it if it’s already open.
• Check to see if Sage 50 now allows you to send emails.
• Try running Sage 50 as administrator if the email recently did work.

Method 2:  Outlook is installed on Windows 10

• Uninstall then Reinstall Outlook.

Method 3: Windows Explorer’s Internet settings

• The inappropriate email application may have been chosen in Windows Explorer’s Internet settings, or this notice may appear after installing another email program that uses outdated or incompatible MAPI support files.

Windows Vista / 7 / 8 / 10:

• Open Internet Explorer in Windows (Alternatively, you could launch the Programs, Default Programs, or Control Panel, then move on to Step 5)
• Next, choose Internet Options under Tools.
• Choosing the Programs tab.
• choosing the Set Programs button
• If you’re using Thunderbird, check out this article’s section on further details.
• Select Configure your default programs.
• On the left pane, highlight your email program.
• Choose Make this program the default.
• To return to the Default Program window, select OK.
• Go to Set program access and computer defaults and click that.
• Choose Custom line and press the arrow key.
• Select the name of the current email application under the section labeled Choose a default email program, then close the window.
• Restart your computer.
• Make sure you can now send emails.

Method 4: Verify that another email program is not conflicting with Sage 50 Accounting

• First, you have to select Windows Start, then you have to select Control Panel
• Program and feature searches. Search the list for applications like AOL Mail, Mozilla Mail, or Eudora Mail. Remove these programs
• Retry sending an email. You will need to remove Outlook or Outlook Express and reinstall it if the issues persist. For instructions, consult the help and documentation files for Microsoft Office.
• Please choose File, Archive, then select all the desired folders and contacts before uninstalling any email apps. Choose where you want to save the.After selecting PST File to (archive), click OK.
• Install Sage 50 Accounting again if the problem remains.

Method 5: I have customized email forms in C:\Program Files\ or subfolders

• These forms must be moved outside, perhaps to the root of C:\ As an illustration, C:\MySage\Data\CustomizedForms\
• Select Reports & Forms, then Setup.
• Choose the relevant form, for instance. Invoices
• Choose Browse under “E-mail Form Settings for Standard Style”
• When a mini-explorer window appears, go to the location where you saved the relevant form.
• Select Open after choosing the appropriate form and then select OK
• Send an email now.

Method 6: Windows Live Mail

• Include the client’s email address in Windows Live Mail’s contacts.
• Make sure you can now send emails.

Method 8: I installed the Email program after Sage 50 was installed

• You have to uninstall Sage 50 and then you have to Restart the computer.
• Again re-install Sage 50 and the latest update Sage 50.

These five simple methods, if followed carefully, should resolve “Sage 50 Error Your MAPI Compliant Default Email” or “Sage 50 Email MAPI Error”. However, if you found yourself unable to execute all the given steps or needed technical assistance to fix Sage 50 MS outlook errors or any issues you can get in touch with our Sage 50 Consultant Team. We have an amazing help desk that consists of experienced Sage 50 experts.

List of MAPI Error Sage 50

MAPI Frequently Asked Questions (FAQ)

Sage 300 error 49153″ cannot access the database occurs most frequently when users attempt to access their Sage ERP application and it fails to establish a connection with the database. However, it may be quite possible for many reasons that this access cannot detect an error.

Cannot access database (error=49153) when attempting to login to an existing system

But you no longer need to worry, if you are also experiencing the same accessibility problem. This blog will explain how to Resolve Sage error 49153 cannot access database problems.

What are the Causes of Sage 300 Error 49153

Here are the possible reasons why Sage 300 error 49153 message appears on your system screen stating.

• You are probably offline in your database.
• The connection to the SQL database is invalid.
• The DNS server cannot move from one IP to another.
• You are blocked by the Windows firewall and that restricts you from using Sage software.
• Your database client version problem.
• You have an invalid name according to the server.

Before proceeding with this solution, it is critical to determine why your Sage application is unable to connect to the database.

How to Resolve Sage 300 Error 49153 Cannot Access Database

If you are experiencing the error 49153 when trying to access your Sage 50 database there are a few things that you can do to resolve the problem.

Method I- System Database

• Open the Company and System Database Profiles and Sage Database Setup.
• Check the database names, login IDs, and names of the data sources that are set.
• Open the 32-bit version of ODBC Data Source Administrator by selecting it from the Control Panel’s Administrative Tools > Data Sources (ODBC) menu or, on 64-bit computers, by running it from C:\Windows\SysWOW64\odbcad32.exe.

Find the Data Source or Server name on the System DSNs tab (if a Server name is used, a 32 is added to it). Verify the SQL server’s name in the DSN entry. Verify that the other settings are left as default and provide the User ID and password for the SQL Authentication.

Test the DSN’s database connectivity.

• If the aforementioned test was unsuccessful, ping the server name in a Windows Command Prompt (cmd.exe) to check the connectivity and address resolution.
• Try using the IP address directly for the ping test if the previous one was unsuccessful.
• If so, try again to test the database connectivity after entering the IP address in the DSN entry.

If the IP address fails to successfully connect to the database:

• It’s possible that the User ID being used lacks authorization to access the SQL Server.
• It’s possible that the SQL Server is not set up to handle the connection.

Method II: Logging into Sage Utility

One approach is to determine whether the database connection error is specific to one database or to all databases. To do so, log into the Sage DBSETUP utility, which stores all connection-related details of the database associated with the company in Sage.

The following are the steps for logging into Sage Utility.

• Navigate to the Start button
• Choose All Programs. 
• Select Sage 2012/2014/2016 from The Sage (depending on your version). 
• Choose Database Setup. 
• Enter your user ID and password to continue to sign in. 
• Click the OK button. 
• You can now see all of the setup profiles for all of your Sage applications. 
• To view the properties of a profile, double-click on it.

You will notice that the Server listed is the correct server name (your Login ID and password are correct), and the database to which Sage attempts to connect is also correct. Open the Sage Company-connected database. Click OK and if you receive the Sage error 49153, double-check these settings and make any necessary changes.

Method III: Check whether or not the Database Server is Operational

Go to the server console and make sure the server is up and running. Checking the database server by name will tell you if the server is up and running. This will also assist you in determining whether it is visible on other computers on the network.

To accomplish this, carry out the following steps:

• Go to the Start button, type ‘cmd,’ and press Enter to bring up a command box.
• Now type “ping databaservername” at the C: prompt.
• When finished, press the Enter key.
• If you get a box that says “The ping request could not locate the host sql2016. Please check and try again ” The problem could be with the server; now you must determine the state of the database server and restart it. If you are still unable to ping it by name, try pinging it by its IP address.

Method IV: Use the Name to Ping

If you ping the server by name and still get the error, look into the SQL Server Service on the database server. This is to see if the service is down or otherwise not working.

Method V: Inspect the Server

It is also necessary to check the server. Once connected to the server desktop, click the Start button and then type ‘services.MSC and press Enter.

• A window displaying the Services management will appear.
• Scroll down to find the SQL Server (MSSQLSERVER) service in the right-hand pane.
• It will display the status “Running” as well as the startup type “Automatic.”
• If not, this is the root cause of the problem.
• To resolve the issue, right-click on the SQL Service to restart the device and select Start or Restart from the drop-down menu.
• If it does not start, check the credential you used to Log In As a portion of the service.

Method VI: Start SQL Server

• Go to the Start menu and then select Run. 
• Type Services.msc. Click the OK button. 
• Now search for SQL Server (SQL Express).
• If the status does not start automatically, right-click on the Name and select Start. The procedure will start. 
• Just Login into your Sage application now.

Sage error 49153 is the code of the Sage developers when the application Sage fails to connect to the database. That means your Sage 300 application has launched, but when you are trying to connect to your database you cannot do that. You may contact Sage chat helpline a well-versed staff of specialists whenever you have a problem call or chat with experts.

FAQ’_s

If you’re using the Sage 100 software to manage your business finances, but sometimes may be experiencing problems with printing forms, invoices, and transactions getting an error code printer not activated 20, printer not activated error code 30 or printer not activated error 41. It seems that the software isn’t able to print documents properly.

Causes of Sage 100 Not Printing Issue

If you are experiencing issues with your Sage 100 not printing, there are likely several reasons for the problem.

• Sage PDF Converter’s configuration and installation are incomplete.
• Errors in Windows Register.
• The crystal report can be used in the page setup of a printer that the system cannot change.

How to Fix the Sage 100 Not Printing Issue

If you are having trouble printing from your Sage 100, there is a fix for you. The issue may be with your printer or with the software that you are using to print.

Solution 1: Sage PDF Configuration and Installation Converter

• Locate and just click on the Window Start button.
• Type UAC into the search box and press the Enter key.
• Change the slider value on the left side of the screen to Never.
• Select Reboot system now. Unnecessary Sage PDF Converter should be reinstalled to the “From Printer and Devices”.
• Click on the Sage PDF Converter item.

Begin with the Configuration Procedure. The steps are as follows:

• Now you can Navigate to your system’s Device and Printers folder.
• Right-click on the active Sage PDF Converter and select Remove.
• Select the Add Printer option.
• Printer on-site.
• Choose LPT1.
• Select Have Disk.
• Now go to Server and look for the MAS90HOME directory.
• Select Amyuni.inf from the list.
• Select the Next option.
• Don’t share.
• Create Sage PDF Converter and Sage 100 PDF Converter now.
• It is not necessary to set it as the default printer. 
• Finish by clicking the Finish button.
• Learn about Printers and Devices.
• Right-click the new Sage 100 PDF Converter or Sage PDF Converter.
• Go to Sage PDF Converter and Sage 100 PDF Converter.
• Select Printer Properties.
• Click on Ports.
• Select Add a Local Port. 
• Select the Advanced option and ensure that Print directly to Printer is selected.
• Select the Security tab.
• Modify the settings and grant all rights to the username and everyone group if necessary.

Solution 2: Change the Windows Registry

• Find Windows
• Press the Start button.
• In the search box type Regedit and then press Enter.
• Locate HKEY_Current_Config.
• Right-click on the application now.
• Select Permissions.
• Configure Full Control.
• Now launch Software Sage PDF Converter and Sage 100 PDF Converter.
• Remove all locks and job directories.
• Remove all instances of Sage 100 PDF Converter or Sage PDF Converter from your computer.

Solution 3: Use the Sage ERP 100 application

• Start Sage 100 ERP Desktop.
• Select the File or Run menu option. 
• Fill out PL Advanced Options UI and press the OK button.
• Select the Use Lock File option.
• Select Automatically Install PDF to begin the automatic installation of a PDF converter on a specific Workstation.
• Now, uncheck the Automatically install PDF option if you do not want the PDF converter installation to begin automatically.
• Click the Install Converter button.

Solution 4: In the Crystal Report form, Edit the Page Setup

• Find the task window to access the Sage 100 ERP Report.
• Select the specific report setting or form code that is causing the error.
• To open the report that appears in Crystal Reports Designer, select the Designer option.
• Navigate to the Open file and click the Page Setup button.
• Locate the Page Setup window and, beneath the Printer Button, check the box labeled No Printer.
• Click on the OK button.
• Open Crystal Reports Designer once more.
• Select the File menu and then press the Save button.
• Exit the application by selecting the File option and then the Exit option.
• Locate the report task window and then close the relevant printer.
• Press the print button.

Solution 5: Reinstall Paperless Office Advanced PDF Converter

The Sage 100 PDF Converter can be reinstalled using the procedure outlined in Related Resources if Sage 100 Paperless is impacted.

Reinstall Paperless Office Advanced Options’ Sage 100 PDF Converter

• You have to begin by right-clicking the Sage 100 shortcut and then you have to choose the Run as Administrator option
• Then you have to log into Sage 100
• Now you have to select File, Run from Sage 100 Toolbar
• You have to type: PL_AdvancedOptions_Ui and then select Ok
• Then you have to click OK to select the default date and then you have to select Install Converter
• After that, you have to Exit Paperless Office Advanced Option and then you have to try printing to Paperless again.

Maybe useful- Sage 100 Unable to Process the Lock File

Guide to Fix the Sage 100 Printer Not Activated Error Code 30 or 41

However, you may encounter an error or issue when trying to print documents from Sage 100 “printer not activated error code 30, “printer not activated error code 41”. In this blog section, we will provide a solutions to help you resolve it quickly.

Solution 1- Reinstall Sage 100 PDF Converter

• You have to right-click the Sage 100 shortcut and then you have to choose the Run as Administrator option
• Then you have to log into Sage 100
• Now you have to choose File, Run from Sage 100 Toolbar
• After that, you have to type PL_AdvancedOption_Ui and then you have to select OK.
• To select the default date you have to select OK.
• Then you have to choose Install Converter.
• You have to exit Paperless Office Advanced Options and then you have to try printing to Paperless again.

Solution 2- Update Sage 100 PDF Converter Driver

• You have to open Devices and Printers
• Then you have to right-click on Sage 100 PDF Converter and then you have to select Printer Properties.
• After that, you have to open the Advanced tab and then you have to choose Amyuni Document Converter 600.

Solutions to Fix the Sage 100 Unable to Change the Printer

However, you may encounter an issues when attempting to change the printer settings within the Sage 100 software. In this section, we’ll provide solutions to resolve the issue.

• You can try printing to another printer, if still getting an issue try another steps.

• You can access the Sage 100 ERP report or form task window.
• Then you can choose the specific report setting or form code that is giving the error.
• After that, to open the report in Crystal Reports Designer you have to select the Designer button.
• You have to open File, Page Setup in Crystal Reports Designer.
• Under the Printer Options in the Page Setup window, you have to select the No Printer checkbox and then you have to click OK.
• Back in Crystal Reports Designer, you have to select File, then Save.
• Then you have to close the program: File, exit.
• Now you have to select the desired printer by going back in the report task window and then you have to click Print.

How do I Troubleshoot Check Printing problems?

If the initial check feeds too far before printing onto the first stub, either the wrong printer driver is being used, or the default settings for the printer’s control panel do not correspond to the default settings for the software printer.

Follow these procedures if the driver code was properly chosen but the problem persists.

• In the Device Configurator window for the connected device, select Modes. A window called Maintain Device Modes displays.
• This option can only be activated if the Windows Printer Port or Physical Device device type is chosen. The Windows Printer device does not support the Modes feature.
• Click the Lookup button in the Mode box of the Maintain Device Modes window. The dialog window for List Mode appears.
• Select the PTON mode in the List Mode dialog box. If the PTON mode is not already present for your printer driver emulation, add it by clicking the Search button in the Maintain Device Modes window’s Mode field.
• Add the following value to the Value field in the PTON’s Maintain Device Modes window. See Maintain Device Modes – Fields for further details.
  • 1B401B321B4F1B432A
  • The PTON mode is explained in the paragraphs that follow.
  • 1B40=Soft reset
  • 1B32 = 6 lines per inch
  • 1B4F = Turn off skip-over perforation
  • Set page length in lines with 1B43xx; 2A in hexadecimal corresponds to 42 in decimal.

In the PTON mode described above, hexadecimal printer control codes will be transmitted to the printer before processing the print job, and the codes will be handled in the order they are received. The codes are handled in the following order in this order.

• The printer receives a command to reset itself.
• The line height is set at 1/6 inch.
• Top and bottom margins are cancelled.
• Page length is set.

• To add the device mode PTOFF with the value of 1B40, follow steps 1 through 4. This value causes a reset instruction to be issued to the printer once the print job is performed, returning it to its hardware defaults.

What do to if Random Lines are Not Printed on Character Forms into Sage 100?

However, you have reported an issue random lines are not printed on character forms, causing frustration and inconvenience. In this blog post, we will provide the solutions to help you resolve it quickly. Basically, this is occur in Check Printing when you are using a dot-matrix printer.

• Click Form in the form printing window to open the Forms Customization window and make the necessary changes to the form’s missing information.
• Enter 001 in the Top Margin area of the Forms Customization window.
• It is important to change the Top Margin field if you are using a graphical user interface (GUI) and Device Configurator, and doing so has no negative effects on the form.
• The Top Margin field setting won’t be shown if you are using a Device Configurator printer that isn’t a Windows printer (like PW) and is running in a character user interface (CUI).
• You must switch to a Windows printer first in order to change the top margin. You can return to your original printer after altering the top margin.
• Changing the Top Margin field setting will change the form if you are using a GUI module and printing with a Windows printer (not via a Device Configurator selection).
• To account for this change, the form has to be changed.

We hope now you have enough information about the error and hopefully the above-mentioned steps will help you to fix the Sage 100 Not Printing Issue connect with Sage chat consultant team.

Frequently Asked Questions

With its extensive capabilities and complex features, the application is desired by all small and large business owners. Many small businesses also use Sage to manage their accounting. Accounting software, of course, simplifies accounting and bookkeeping tasks. As a result, while Sage is a promising accounting solution, it may encounter issues similar to any other program. With all such issues emerging there comes a time in accounting software, where you have to migrate Sage 50 to new computer or server.

May be useful- Transfer Sage 50 Data to a New Computer

Sage 50 allows you to moving this accounting software, including the existing Sage 50 license, from one computer to another. This helps in resolving certain problems occurring. This migration process is the easy fix to all problems. The migrate Sage 50 to new computer or server is quite an easy task to do. A detailed step-by-step guide is presented below for a better understanding and easy work accessibility.

Ensure that you follow up on all the steps given below in the correct order to reduce the chances of facing unwanted errors.

The Method of Migrating or Move Sage 50 to New Computer or Server

Usually, there is more than one method to migrate sage 50 to a new Server. It consists of two available methods. They are known as, follows:

A. To back up and restore corporate files manually.

B. To use adaptive data transmission software.

Let us dig right into the details of these methods.

A. To back up and restore corporate files manually

Experienced data migration software can help you move Sage 50 accounting software and company data files to a new server in order to save time and uncover an efficient method.

Method 1: To Launch Server Migration Software

Professional data transfer software can help you move Sage 50 accounting software to a new server with the company data file to save time and find an effective method.

Step 1: Load EaseUS Todo PCTrans on both computers

• On the source PC, Select “PC to PC” on the main screen of EaseUS Todo PCTrans on the source PC and continue.

Step 2: Choose transfer direction – Old or New Computer

• For the next step, Old- Copy all data from your current old device to your new PC.

Step 3: Connect multiple computers

• Now, first, proceed to Navigate to your target PC’s IP address or device name and click Connect.
• Then, move to Provide your target PC’s login password and confirm by pressing OK.
• If you do not find the target PC among the listed devices, you may manually connect it by typing its IP address or device name.

Step 4: Choose and moving apps, programs, and software to the new machine

• Now, for doing the same, you need to first, select what you want to migrating from your current computer to the target machine.
• And then, after you have selected your applications and programs, click “Transfer” to start the transfer process.

To use adaptive data transmission software

Step 1: To Back up your Sage 50 Company file to an old machine.

• Being the program and the company.
• Next, choose Backup from the File menu, In the top left corner of the screen, 
• After the subsequent step, the “Sage 50 Accounting – Backup” window will open; enter your file name and then choose a location to save it in.
• Click OK to back up your data.

Step 2: On the new server PC, Sage 50 should be installed.

• The identical directory path is used: C: Program Files (x86) On the C disc, SagePeachtree is the suggested installation path. 
• If the Sage accounting application saved data at C: SagePeachtreeCompany, the server computer should utilize the same path.

May be useful- Move or Migrate Data from Sage 50 Canadian Edition to Sage HR & Payroll

How to Moving Data or Connecting Sage Accounting to Sage 50 Canada

Always back up of Sage data before moving on to more advanced solutions. Understanding the database engines and application databases (DBs) your Sage product uses (such as Microsoft/Transact SQL, Pervasive SQL, MySQL, etc.) is necessary for these tasks. Back up all system and application databases needed for a complete restore before making any changes.

Tips to Follow Before Starting Moving or Connecting Data

• SBCA integration doesn’t need a Sage 50 cloud subscription.
  • This is not related to the SBCA subscription
• You must be using Sage 50 2023 Canadian Edition or later to connect with Sage Accounting or Sage Accounting Start.
• Sage 50 must be purchased and formally activated with a Sage 50 cloud subscription or SAN membership; it cannot be in trial mode.
• Sage 50 will not download SBCA zero-dollar invoices.
• Do not restore any backups after connecting SBCA to Sage 50.

Steps to Migrate from Sage Business Cloud Accounting to Sage 50 Canadian Edition

Follow the below steps and instructions to permanently move or connecting your Sage Business Cloud accounting to Sage 50 Canadian Edition.

Section 1: Login to Sage Business Cloud Accounting

• Login at https://mysageone.ca.sageone.com/login

Section 2: Preliminary setup

• In case you do not have an existing Sage 50 file, then create one
  • Use the option to set up a default generic chart of accounts when creating a new company.
• Account Receivable, Account Payable, and Inventory modules for Sage 50 must be enabled in Setup, User Preferences, View
• Create an expense account in Sage 50 called Opening Balances Control Account 
• Go to Setup, Settings, Inventory, Options in Sage 50 and choose the Allow inventory levels to go below zero checkbox.
• For information on the earliest transaction and the fiscal start that should be used for the new Sage 50 data file, consult SBCA.
  • Select Settings, Opening Balances, and General Ledger in SBCA.
  • To transfer the historical opening balances, the indicated date will be the fiscal year-end date for the new Sage 50 company.
  • Consult an accountant as the Sage 50 Fiscal Start date may be one year earlier.
• If no transactions have been posted, move all Stock Items inventory items to the Non-Stock type or make sure that all Stock Items expense accounts in SBCA are set to a Cost of Goods Sold account rather than an Inventory asset account.
• Sage 50 file SBCA Integration company name date should be backed up.

Section 3: Follow the Sage 50 integration wizard to finish the setup

• You have to start log-in as sysadmin and then Single-User mode and then you have to close other windows.
• Then you have to make a backup of your Sage 50 data in case you have not done it as per Section 2.
• Now you have to go to File, Sage Accounting, and then you have to select Set up Connection.
• Now you have to sign in with your Sage account email address( earlier Sage ID)
• After that, you have to click Allow on the Authorize Application window.
• Now you have to go to the window that is Select the Sage Business Cloud Accounting company to select a setup method then you have to select the SBCA company name from the dropdown and then you have to use the Auto Setup option and then you have to click Start.

• Click on Finish once the connection is confirmed and you get the Success.

Section 4: Downloading SBCA transactions

• Based on the dates set up in Sage 50 (defined, Setting, Company Information, Current Year Dates), Sage 50 will only download transactions for one fiscal period at a time.
  • If it doesn’t already exist in Sage 50, Vendors, Customers, Accounts, and Inventory will also try to download when you try to download transactions.
• Go to File, Sage Accounting, and Download Transactions in Sage 50 to download transactions.

• After the download, you may get some errors that relate to mapping accounts and sales taxes.
  • To resolve the mapping issues you can click on Start Connection Wizard.

• Accounts Payable and Accounts Receivable don’t need to be mapped and should be left blank.

• In case you have multiple fiscal periods to download then you will get Error: “The date must be between –/–/20– and –/–/20–.
• If you want to process transactions in the next year, choose Start New Year or Change Session Date from the Maintenance menu to start a new year.”
  • This is normal and this issue is starting a new year resolve.
  • In Sage 50 in (newly created data file only) before starting a new year, verify that the financials in SBCA match Sage 50’s financials.
  • As required verify the account.
• Then you have to repeat Section 4 as needed.
• The download window will say Download Complete once you are in the latest current fiscal year, and then you have to click OK.

The above-presented information has effectively guided you through the entire concept of Migrate Sage 50 to New Computer or Server. All the optimum advantages and their unique and individual features are listed in this article. If you are still facing any issues or have any doubts concerning the above-listed information you can connect with the Sage 50 customer helpdesk.

Frequently Asked Questions (FAQ’s)

Certainly, you may reinstall Sage 50 on another PC using the same activation credentials. Sage allows the user to send an existing Sage 50 license to another machine if the following conditions are met: The prior machine’s license is then deleted.

Well, the correct approach to browsing and locating Data and Program Path is very smooth. Let’s take a look below for a better understanding:

● First, on the old computer proceed to open File Explorer.
● Then, Sage 50 2018 and the previous version – Follow to C:\Program Files (x86)\Common Files\Peach.
● Sage 50 2019 and higher version – Go to C:\ProgramData\Sage\Peachtree.

Yes, it is, fortunately, possible to change the data path in Sage 50. Here’s how to do it:

● First, make a backup of your company files after you open Sage 50.
● Second, proceed to type Control Panel, in the search bar. Next, launch it and navigate to Programs and Features.
● Third, Browse for Sage 50. Right-click it and select Uninstall.
● Finally, reinstall the software and select the correct directory. On the newly installed Sage 50, restore the backup.

Yes, You can Install Sage 50 on new computer or another PC with the using of same activation information.

It’s a no-brainer that Sage software is one of the most prominent and promising software in regard to accounting operations. This accounting software acts as a boon for all large-scale businesses, with its astonishing daily transactions.

It also offers users to connect to a payroll system to precisely handle all of their financial chores and taxes. There are often times when you decide to work and in between of that work there may appear an unwanted or sudden need to switch the computer system due to a number of unavoidable reasons.

Why does there Appear a Need to Change the system?

Oftentimes, while the process of working on a computer there occurs unwanted errors or in most cases, the computer stops working orderly. These clashes often create a high chance of loss of important and exclusive data which is very crucial for individual firms respectively.

To avoid such data loss it becomes essential to transfer Sage 50 data to a new computer or system before one completely loses the hold of the same.

Things to Perform before the Procedure

To Back up your Data

Right before you start with the process of transferring data, it is essential by common sense that you have a backup copy of your entire data. Backing up your data timely is the most prominent step while working. 

To browse and check your system details

This step is also quite significant to avoid any unwanted errors later occurring during the process.

Maybe useful: Sage Migration Tool

Methods to Transfer Sage 50 Data to a New Computer

Now, before if put you through the detail-oriented guide, let us learn how to transfer Sage 50 data to a new computer or server.

Method 1- Install the Sage 50 software on another computer or server

• Begin by visiting my.sage.co.uk/, then you have to log in using your My Sage Login details.
• Then you have to click Sage 50cloud payroll then you have to click on full downloads, or in case you are a subscription customer then you have to click Subscription.
• Find the latest version of Sage 50cloud Payroll by using the Added date, then click Download Sage. The file either downloads immediately to your Downloads folder or asks you to save it, depending on your Internet browser.
• If you are asked to save the file, write down the file name, choose a location to save it, such as the Windows desktop, and then click Save.
• Click the downloaded file twice.
• After verifying that the tax year is correct, you have to click Next and then Accept Licence.
• Click Next, then Next, and then OK.
• Once completed, proceed to Restart your computer.

Method 2: To Transferring Sage 50 Data to a new computer or Server

Below are the steps mentioned to transfer Sage 50 to a new computer or server:

Step 1- Use a Sage 50 backup

• You can create the backup and then save it to an external media device.
• Then you can restore the backup on the new computer.

Option 2: Find your data folder and file

• You have to go to File, Properties in Sage 50.
• Then note the location and company file name.
• Transfer the .SAJ folder and the .SAI file to a portable media player.
  • The folder and file will both have the same name, so take notice. IE. “Acme Rockets Inc .sai” and “Acme Rockets Inc .saj” are both folders.
• You have to copy and paste the .saj folder and .sai file into the new computer.
• Then you have to open Sage 50 to the welcome screen.
• You have to choose to Select an existing company and then open your company file.

Option 3: The file is shared using Remote Data Access

• You have to File, to connect to a Shared Company.
• When you are asked, enter your Sage account email address. You must create one if you don’t have a Sage account
• Then you have to select the company that you want to access in the Shared Companies window.
• Now you have to click Connect to download the company file.

Option 4: I need to setup LAN connectivity (non-Remote Data Access)

You must share the folder containing the ACCDATA folder before you can access the data from a different computer.

You can browse to it from other computers once you have shared the data.

• You have to press the Windows Key+ R, then you have to enter control/name microsoft.system then you have to click Ok and then you have to make a note of the Computer name.

Step 5- Transfer a modified Sage 50 form from one computer to another

• Find all the SFM files on the old computer that correspond to the user-defined forms.
• Click Setup, Reports & Forms, Invoices (or the other form you’re looking for) if you’re unsure of where your form is placed.
• Keep track of where the user-defined form is being used.
• Transfer the forms (via a network, by email, on a USB drive, or in the cloud) to the new computer.
• Open Sage 50 on the new device, go to your company file and select Setup. Then you have to click Reports and Forms.
• For example, you have to select Invoices.
• Choose User-defined Invoice under the Description line and then click Browse.
• Choose the file for your customized invoice and then you have to click Open.
• To save changes you have to click OK.

Transfer Sage Payroll and Data to a New Computer

If you’re switching to a new computer or upgrading your system, transfer Sage 50 data or Sage Payroll data such as reports, invoices, customer and vendor etc. In this section, we’ll guide you through the steps to transfer Sage Payroll and other crucial data to your new computer or server.

Method 1- Check Sage Payroll directories

• You have to open Sage Payroll and then log into payroll as normal.
• Then you have to click Help and then you have to click System Information on the menu bar.
• Now you have to make a note of the Program Directory and the Data Directory paths under Program Details.
• You have to click Login on the menu bar and then to close Sage Payroll you have to Exit.

Method 2- Copy your directories

• You have to insert a USB stick or hard disk drive (HDD), then again you have to open it.
• Then in any blank space you have to right-click, then you have to click New, then you have to click Folder. Now name the folder Sage Payroll Program.
• In the same way, you have to create a second folder and you have to name it Sage Payroll Data.
• The Sage Payroll Program folder should contain a copy of the complete Program Directory path.

For example; Browse to C:\Program Files (x86) and copy the whole Sage Payroll Irl folder if your program directory is C:\Program Files (x86)\Sage Payroll Irl.

• In the Sage Payroll Data folder, copy the complete Data Directory path.

For example: Navigate to C:\ProgramData and copy the complete Sage Payroll Irl folder if your Data directory is C:\ProgramData\Sage Payroll Irl.

Method 3- Now Transfer your directories to new computer or server

• You have to open your USB or HDD.
• Then you have to open the Sage Payroll Program folder and then copy the contents.
• Copy the contents of the Sage Payroll Program folder and paste them into the Program Directory that you noted from the old PC.
• Copy the contents of the Sage Payroll Data folder by opening it.
• Paste the contents of the Sage Payroll Data folder into the Data Directory that you found on the old PC.

How to Transfer Sage Data Backup?

In the case of transfer Sage 50 data backup, do not worry, the solution is right in front of you. The guide to doing the same is as below. Follow the steps accurately to avoid errors.

• Firstly, always create a ready backup and save it on an external media device.
• Next, connect the external media device and hit on the option Next, which appeared on the screen.
• Now, Navigate to locate the directory to find the saved backup data. 
• Hit on the option Open.
• Thereafter, proceed to name the new file and then click on Save.
• To complete the process, click on Next and Finish as on the appeared screen.

The above-presented information has effectively guided you through the entire concept of Transfer Sage 50 data to a new computer. The reason why this error takes place as well as the causes are all listed in the above article in a detailed deeply involved information outlook. All required actions are supplied, as well as the whole step-by-step approach guide.

Maybe useful- Migrate Data from Sage 50 Canadian Edition to Sage HR & Payroll

All the above-mentioned requirements are required to be ensured before you decide to commence with the procedure. If you are still facing any issues or have any doubts concerning the above-listed information you can connect with the Sage 50 helpdesk team.

Frequently Asked Questions

Sage 50 is refined and distinctive software that ensures the highest performance, safety, and reliability. The software is designed to manage various business needs across various sectors.

Some of the Reasons for Sage 50 Freezes or Shutdown Issue

Your Sage 50 continues to have problems it freezing or shut down multiple times. Some of the most common reasons include.

• The file of a company is corrupt or damaged.
• The folder attachment can be large.
• Sage may not run User Accounts Control Settings or UAC.
• Permission to share unauthorized.
• Antivirus or firewall blocked software.
• Software that scans data actively.
• Pervasive folder or folder.
• Continuous file backup or file backup during sage execution.
• Framework Damaged. NET.
• Self-loading permeable, but not restarted.

Methods to Fix Sage 50 Continues to Freezes while Open or Modify a Report

The software continues to have issues Sage 50 freezes or shutting down. Users have been reporting that their computers have stopped working and that they are unable to open any programs. Follow all steps below to fix the problem of Sage 50 freezing.

Method I: Run Sage 50 with Administrator rights

• You have to right-click on the Sage 50 icon and then you have to select Run as Administrator.

Method 2: Verify the data is not synced to cloud services

• You can move the .SAI files and SAJ folder to a new folder that is not synced to One Drive, Google Drive, or Dropbox.

Method 3: Pervasive Reinstallation

• Click on the Process tab after opening the Task Manager.
• Right-click w3dbsmgr.exe and then End Task.
• Right-click and finish the msizap.exe task.
• And the installation process can now be resumed.

Method 4: Change Windows Display Settings

• You have to click Windows Key + P.
• Then you have to choose Computer Only or PC Screen Only.
  • Onto your screen, this should force the options window.

Method 5: Run the database utilities

• You have to run the database utilities tool.
• In the database utility window, you can put a check mark on all four options.
• You can browse for your company file and then you can click Ok.
• Then reboot the computer.

Method 6: Reset the Report to Default

• You can run the Report through the Report Centre instead of the Reports icon that is at the top of the screen.
• Now you have to choose the appropriate report and then click Modify.
• Then you have to reset the report to the Default Template that is at the top of that screen.
• You can run the report, it will work normally now from both menus.

Method 7: Re-create the User Account

• You have to open Sage 50 in sysadmin single-user mode.
• Then you can go to Setup, Setup Users, and Roles.
• Now you have to select that user account and you can click Close.

Method 8: Install the Program in its Default Location

• Shut down the Sage 50 installation wizard and relaunch the installation
• Now, install the program at the following locations: “C: Program Files (x86) directory” is the default location for 32-bit programs.

Method 9: Downloading and Installing the Microsoft.NET Framework

• Activate the .NET Framework 4.5. (or 4).
• Restart the installation by running setup.exe as Administrator.

We hope following the above steps can solve your error issue. However, If Sage freezes or crashes, you can resolve the Sage Quantum freezing issue immediately by Sage 50 Consultant staff of specialists whenever you want any help.

Sage 50 Freezes When Creating a Backup

Sage 50 Accounting has several advantages, including comparing reports from various fiscal years, and creating and editing the data invoice according to the needs of specific customers. It also enables different levels of security for various people to be set. Learn how to resolve this Sage 50 freezes when creating a backup issue.

Reasons for Sage 50 Freezes When Creating a Backup

The following is the cause of Sage 50 freezing when creating a backup: Sage Backup Issues occur when the user has been unable to create a file at the specified location.

•  Because of corrupted, incorrect, or corrupt files in the computer system data folder.
• This might be due to damaged, incorrect, or damaged directories in their corporate data folder.
• Inadvertently disable the account control setting.
•  Inadequate and inappropriate sharing permissions
• A huge and vast attachments folder might be one issue.

Methods to Fix Sage 50 Freezes when Creating a Backup

The following steps are to fix Sage 50 freezes when creating a backup.

Method 1: Account User Control Configuration

•  If the user is running Windows Vista, Windows 8, or Windows 7. The major cause of this problem is the account user control setting.
• To resolve this issue, deactivate the Accounts user control setting.

Method 2: Inadequate Network Security/Permissions

• At this point, the user must confirm their sharing rights. It must be properly configured.
• The wrong details will not help to fix the freezing issue.

Method 3: Exclusion of Non-Data Files from the Company Directory

• The first is to Select maintain.
• Then select corporate information.
• Now, Keep a note of the Directory.
• Next, shut down company information, as well as Sage 50.
• Right-click the Desktop, then select New Folder.
• The user must give the folder a label and save it in the desired location.
• Press Enter to launch my computer and navigate to the Directory.
• The users must search for *.ddf files and place them in a different folder on the computer.
• Now, look for *.frm and place it in a new folder.
• Check the user must reopen Sage 50 and their company, as well as create a backup file.

Method 4: Create The New Directory Using The Key Company Data Files

• The first step is to Select the company details and click on Maintain.
• Now, Make a note of your company directory.
• Next, A data path with a new folder, followed by double-click on their firm folder.
• You must copy the keys backup folder as well as the vesion.txt, KMSKeys.xml, and .Dat files and paste them into the new folder.
• Clicking on Files, and then opening a company.
• They must first establish a backup folder before proceeding with these instructions.
• Now, alternatively, go to Reporting and Forms and pick the custom form.
• Now, Click Delete
• Then delete any additional outdated forms.
• Check that they must validate their full backup and finish the processes.
• Click on the form’s name and then click Preview and Print at the bottom.
• Select the form name, then Preview and Print, and then Print configuration tab with a file name.
• Alternatively, they must create a folder on their desktop called Old Sage 50 Forms.
• You must explore the data path, and they must open the Forms folder.

Method 5: The User Must Move to Attach the Folder with the Specific Company Folder

• Users must generate a backup and relocate this attachment folder to a different location.
• At this point, right-click the attachment and choose to Send to Compressed Folder.

How to Solve the Sage 50 Frozen Issue on Windows

Sage 50 freezes on windows issue occur when the window gets hidden or displayed off screen and is inaccessible. Follow all steps below to fix the problem of Sage 50 window freezing.

Step 1: Close Sage 50 via the Task Manager

• You have to open the Windows Task Manager by pressing the Alt + Ctrl + Del keys on your keyboard and then click on Start Task Manger.
• You have to go to the tab of Processes.
• Now on the list, you have to select Sage50Accounting.exe.
• Then you have to click the End Process button.
• After that, you have to open Sage 50 and then again try to open the same window.
  • In case your issue is fixed then you have to stop here.

Step 2: Run the Sage 50 Database Utilities on the company file

• You have to close Sage 50.
• In case you have to 2 monitors, then unplug the 1 monitor.
• If applicable then plug the second monitor back in.

How to use the Database Utilities?

• You have to log in to your data file with the sysadmin username in case you are setup with multi-user.
• Then you have to backup your data in Sage 50
• Now you have to go to Setup then Set Up Users.
• Enter the sysadmin password in case you are asked for a password
• Then you have to select the sysadmin username and then click Modify
• You have to select Read/write access to Third-Party Products and then you have to click Ok and then close the program.
• Now you have to browse to C:\Program Files (x86) (Sage 50 Version 202x).
• Open and then double-click on the executable file:
  • 2008-2009: SimplyAccounting_dbutil.exe
  • 2010 +: Sage_SA_dbutil.exe
• Then you have to click the Browse button in this Database Utility tool.
  • You have to browse to the folder where your .SAI file is located
  • Then you have to select and click Open.
  • Make sure the file is locally on your computer, if it is on a server, then copy the file onto the local computer to run the dbutil and then copy the file back to the server.
• Then you have to select all 3 checkboxes and then click the OK button to start repairing the database.
  • The window will stay visible until the procedure is finished. You will see a window with a notification saying that your chores are finished.
  • For this step, only use the mouse to click OK rather than the keyboard’s Enter key.
• Now you have to press Ok and then close the window 
• Open your Sage 50 data file.

We hope following the above steps can solve your error issue. However, If not immediately call Sage 50 Consultant toll-free number.

FAQ’s

So what is to be done in this scenario? This is where we come in. Our Sage Consultant pros are there to help with this issue, where sage is slow. Thus let’s just get right into it.

What is Sage 50 Running Slow Over Network

Unlike any other application which has only one file where the data is stored, Sage 50 uses 240 flat files and indexes to do the same. This could create a lot of hassle in a multi-user environment, which is normal in the case of Sage 50. The result of such a complex environment is the slowing down of Sage 50 over some time. You will need to configure your network to the needed standard to resolve the Sage 50 running slow over network or windows 10 issue.

Sage 50 program is slow, locks up, hangs, or freezes

Causes Sage 50 Running Slow Over Network

If you’re experiencing slow performance or errors when using your Sage 50 software, there are a few potential causes and reasons.

• Pervasive is running as a pre-load
• Pervasive damage and needs to be installed again
• Sage 50 on server permission settings over the network are preventing

Steps to Fix Sage 50 Running Slow Over Network

If your Sage 50 is running slowly over the network, there are a few things you can do to troubleshoot and fix the issue.

Step I: Run Sage 50 as Administrator

• Select Properties by right-clicking on the desktop’s icon for the Sage 50 Accounting software.
• After choosing the Compatibility tab, check the box next to Run this program as administrator and then you have to click OK.

Step II: Antivirus

• Create a full backup of your Sage 50 files.
• Disable the anti-virus program for a temporary period.
• The reason is, that Sage opens and closes its files in the background to help it run properly and keep the system up to date.
• There is a lock file Queue.dts which is accessed by Sage accounts over the multi-user environment to help it communicate with the other computers on the same network.
• Anti-viruses check in on these operations which run in the background and the process gets overloaded.
• Once you have disabled the anti-virus, check the speed of your Sage 50 again.
• If you see that there is no improvement in the speed, then you will be required to uninstall the AV package both from the Server and the computer systems you are using.
• Now check the speed again. You have figured out the root of the problem if you can see the improvement in the speed of the program.
• Now you will need to put Sage 50 as an exception in the Antivirus program of your computer.

Step IV: Disable VPN’s

• Installed Avast Secureline VPN should be temporarily be disabled and then reactivated after running Sage 50.

Step V: Clean Windows Temp Folder

• In the run command, you have to type%temp%.
• All folders and files are highlighted.
• Choose Delete.
• If a notice stating Folder In Use appears, choose Skip. Otherwise, you can choose Do this for all current items.
• Re-open Sage 50 again.

Step VI: Verify User Preferences

• Select User Preferences, then Options, then Setup.
• Refresh lists are automatically deselected.
• De-select Automatically Refresh Record Balances and Calculate Record Balances in Home Window Lists by Session Date.
• Open a report or try posting an invoice right now.

Step VII: Open Sample Company

• Check to see if the sample company is operating.
• The company file can be corrupted if the sample company opens and functions.
  • Restore from backup

Step VIII: Computer Settings

Since many issues may slow down your program, if the error “Sage 50 Slow Over Network” persists then you may have to play a little with your computer settings.

• Oplocks Disabled REG_DWORD 0 or 1
• Default: 0 (not disabled)
• Set to “1”,

Step IX: In the Case of the Server

• Follow this path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesLanmanServerParameters
• Enable Oplocks REG_DWORD 0 or 1
• Default: 1 (Enabled by Default)
• Set to “0”
• Disable the SMB signing if it is not yet.
• See if “Enable NetBIOS over TCP / IP” is enabled on the network card.
• Ensure that all the versions of Sage installed on the computer systems are the same.
• Sage Check Data and Sage Compress Data Routine should be performed now.
• Change the Printer that is the default. Some Printers come directly into conflict with Sage.
• Ensure that the disk space is adequate enough on the computer systems.

Steps X- CPU and Physical Memory Usage

• Checking the CPU and Memory utilization percentages, or pressing Ctrl, Alt, and Delete at the same time to bring up Windows Task Manager, will show you whether the computer is running low on resources. Windows Task Manager will display the usage percentage at the bottom.

Step XI: Increase Connection Manager Memory buffer size

• Shut off Sage 50, Open Sage 50 Connection Manager by clicking the Windows system tray icons, changing the default memory buffer size (in MB) from 56 to 128 before clicking Stop Service and then Start Service to restart the Connection Manager. (Increasing it to more than 128 mb is not required.)

Step XII: Clear data

• First, you have to go to Maintenance, Clear data, make a backup or test copy, and then attempt to clear the data.
• Choose the module with a lot of records.
• You can examine how many previous years the database contains by going to Setup, Settings, Company, and Information, and then try to clear one or more years at once.
• If there are no records from the previous two fiscal years, you can delete multiple records, such as projects or inventory items.

Method to Fix the Sage 50 Slow Performance Windows 7, 8, & 10

Step 1: Check for and Install Windows Updates

• On most Windows 10/11 or Windows 8.1 computers, go to Control Panel > Windows Updates or use the search box in the bottom left to look up Windows Updates.
• Note: Found that moving to Windows 10/11 can fix a problem with the.NET upgrades 4.5-4.7 not installing on Windows 8.1. The introduction of Sage 50 2018.0 depends on these updates.

Step 2: Windows Defender Firewall Exclusions

• By including the suspicious file in the exclusions list, you can prevent Windows Defender Antivirus from warning you or disabling the program if you trust a file, file type, folder, or process that it has identified as malicious.
• Select Virus & threat protection > Virus & threat protection settings > Add or remove exclusions after opening the Windows Defender Security Center.
• Select the files, directories, file types, or process under Add an exclusion.
• In C:\Program Files (x86), it is advised to add the file extensions.SAI and.SAJ as well as the folders for Sage 50 version 2017 and 2018 and WINSIM. Don’t forget to include the folder location where your business’s database is kept. 

Step 3: Try Run as Administrator

If you are not able to set your Sage 50 icon to always run as Administrator? If you get an error of access denied and have Windows 10 or 11 Family/Home Version? Windows Professional version gives you more features. By right clicking the Sage 50 icon and selecting run as administrator each time Sage 50 needs to be opened as a workaround you can try and run as admin manually. It is no longer possible to access Properties >Advances to permanently set this as default, as of Windows 10.

Step 4: Add Folder Permissions to Database Location

• You have to go to main folder that contains your Sage 50 database and then right click and select Properties in Windows Explorer.
• Then you have to uncheck the read-only box on the Generab tab and then you have to go to the Security tab.
• Now you have to click Edit on the Security tab. Then you have to add everyone
• Now you have to check the Full Control and Modify boxes checked and then you have to click Apply and Ok.

Frequently Asked Questions